Do you need to update your device? DCECU is committed to protecting the data and finances you have entrusted to us in all formats, including our online services (website, Online and Mobile Banking). Your participation and cooperation is critical to our success, which may include future technology and/or system upgrades to the hardware and/or software that you utilize for the best user experience. Read more about DCECU’s commitment to security of online services.

Reset Everything

  1. Contact Dow Chemical Employees' Credit Union
  2. Your account will be reset
  3. Re-Register

For Assistance:

  • 989.835.7794 or 800.835.7794
    (M-F 7:00 a.m. - 6:00 p.m. ET)
  • Live Chat
    (M-F 7:30 a.m. - 5:30 p.m. ET)
  • Email Us (24/7)


Online Banking is to be used by authorized users. By using this Internet banking service, you are representing that you are an authorized user. Unauthorized use is strictly prohibited.


All access is secure and monitored.

Accessing from –
Timestamp – 06/23/2018 21:04:47
Session – 582455736B19484E ...


Reset Everything – Please contact Dow Chemical Employees' Credit Union
Process: If you have forgotten your username, password, and security questions, please follow this process to reset your credentials:
  • Contact Dow Chemical Employees' Credit Union (see phone numbers at the right)
  • Your account will be set to allow you to re-register
  • Re-Register
NOTE: You will not be able to re-register until you contact Dow Chemical Employees' Credit Union.
Sign In    Register    –    Forgot Username?    Forgot Password?    Forgot Answers?    Forgot Everything?    –    Locked?